1. General Provisions
These general conditions of sale (hereinafter, "General Conditions") apply to all sales of products in the territory Italian * and (except for countries of the European union listed here: France, Spain, Portugal, Belgium, Netherlands, Luxembourg, Germany, Denmark, England, Austria, Finland, Sweden,)., (hereinafter, "Products" or "Product") purchased through the website http://www.eredi.com/ (hereinafter "site"). < / p>
The use of remote sales service described in these Terms is reserved exclusively for consumers final private (hereinafter, "Customer" or "Customer"), defined as natural persons acting for purposes outside his trade, business or profession.
The language available for concluding the contract is Italian.
The customer is required to read the Terms and Conditions that have been made available on the Site, in order to enable the storage and reproduction by the customer pursuant to ' art. 12 of the Legislative Decree 9 April 2003, n. 70.
The contracts concluded with Heirs to Piazza Biagio sas (as defined below) through the Site are governed by Italian law and, in particular, from the Legislative Decree 6 September 2005, n. 206 ( "Consumer Code") and the Legislative Decree 9 April 2003, n. 70 (hereinafter, "Ecommerce Decree").
2. Identification of the seller
The seller is Heirs to Piazza Biagio di Piazza Fabio & C. sas, Registered Office: Via Canfora, 183, 95127 Catania VAT number: 02084880877, Fiscal Code: 02084880877, No. Rea: 180 621 (hereinafter "Heirs Square")
3. Information about products
The information on the products' Heirs Square "likely to distance selling through the Site are available, with the relevant product codes, on the Website.
The above information is provided in accordance with Articles 52 and 53 of Consumer Code.
The prices of products are intended include all fees and taxes, and the Packaging expenses excluding shipping expenses. All prices are expressed in Euro.
5. Order of Products
The essential features and prices of the Products are given in the offer for each product.
Before you submit your purchase order the customer will have the opportunity to correct any input errors by following the appropriate procedure to change contained in the Site. In particular, the customer has the right to change the amount of products that intends to purchase, adding or deleting one or more products from the "shopping cart."
By submitting the order, the Customer acknowledges and declares to have read all the instructions provided during the purchase procedure and accept the Terms and Conditions.
The customer will have the opportunity to see and follow the status of your order through the area " Orders" your account.
Heirs Square reserves the right to evaluate the acceptance of orders received. Heirs Square will notify the Customer about the impossibility of accepting orders received within 30 days from the day following that on which the customer has sent the order to Heirs Square and will refund any amounts already paid by the customer for payment of delivery.
6. Payment methods
The customer may pay the price of the Products and the relevant delivery costs by credit card or by bank transfer. (In this case, contact ' heirs.
Heirs Square accepts payments made with the following :
The transaction will be charged to the Customer's credit card only after
a) data of the credit card,
have been verified b) has been received the debit authorization by the company issuing the credit card used by the customer and
c) has been confirmed the availability of the Product by Heirs Square. < / p>
Heirs Square accepts only to Italy Also payments made by means of bank transfer. Any bank charges will be borne by the customer.
In the event that, for whatever reason, payment of the amounts due from the customer is not practicable, the sales process is automatically canceled and the sale automatically canceled.
7. Confirmation of receipt of the order
In accordance with the provisions of art. 53 of the Consumer Code, the customer receives, upon execution of the contract, by email, the confirmation of receipt of the purchase order placed by Customer, containing a summary of the General Conditions, the essential characteristics of the product ordered, its price, the amount paid, the existence of the right of withdrawal - with details of the timetable and procedures for the return of the property - the geographical address to submit any complaints and information assistance services and guarantees which exist.
8. Transport and delivery
The Products purchased on the Site will be delivered to the address specified by the customer. Upon delivery will require the signature of an adult over 18 years
For each order on the Site, Piazza Heirs will issue an invoice for the goods shipped, sending it via e-mail or inside the package, or mail to the order under the DPR 445/2000 and Legislative Decree no. 52/2004. For a printed invoice, authentic information provided by the Customer. No change in the bill will be possible after the issuance thereof.
The delivery costs are charged to the and are clearly indicated on the site and in the order form.
All purchases will be delivered by express delivery from Monday to Friday, except public holidays and national holidays. Heirs Square is not responsible for unpredictable delays.
For shipments outside Italy the courier will be PC
Heirs Piazza will send the customer a e-mail confirmation once shipped Products , where you specify the tracking number shipment through which you can view, after entering the Corriere indicatovi site on the order form, the shipping status. However, except in cases of major or unforeseeable circumstances, according to 'Code of Consumption Goods shall be delivered within a maximum period of 30 (thirty) days from the day following that on which the customer has sent the' Heirs order to Piazza, except Heirs Piazza does not communicate - within the same period, by e-mail - the inability to deliver the ordered goods due to sudden and temporary unavailability of the Products. If such communication Heirs Square will refund any amounts already paid by the customer for payment of the supply.
In the event that, in the face of communication Piazza Heirs of a delay in the delivery date, the Customer to cancel the order, any amount already paid by the same shall be refunded as soon as possible, but no later than 30 (thirty) days from the day following that on which the customer has sent the order to Heirs Square.
For the delivery of the goods requires the presence of the Customer or his representative at the address indicated in the order. Upon delivery of the goods by the Courier, the Customer must check that the number of boxes is the same as indicated in the transport document, and that the package is intact or altered. Any damage to the package and / or the products or the mismatch in the number of packages must be immediately notified via check written on the subject returned to us. Once signed the document courier, the customer can not make any objection about the appearance because of the delivered package.
9. Right of withdrawal
Under ' Article 64 of the Consumer, Customer Code is entitled to terminate the contract, without giving any reason, by returning the Products purchased through the Website within 10 (ten) working days from the date of receipt of the Products.
In order to exercise the right of withdrawal, the customer must send to the following address: firstname.lastname@example.org a communication:
The communication can be sent, within the said period of ten (10) days, also by means of e-mail, or fax.
When exercise of the right of withdrawal, Heirs Square will reimburse the full price of provided products that they are returned by the customer in normal condition and only if the return instructions above They are followed. Heirs Square reserves the right to refuse the return of those products which do not comply with these requirements. Refunds will be processed with the same method of payment used for purchase.
The delivery costs of returning the products are charged to the customer; any expenses incurred by the Customer for the return is not refundable.
Each delivery contains easy instructions for the return of the Products.
Heirs Piazza is committed to promptly reimburse the customer no later than 30 days from the date of the return of the Products. Heirs Piazza will send a confirmation email of redemption.
Heirs Square will not be liable for refund or compensation related to Product returned but were never received by heirs Square because of loss, theft or damage that are due to Heirs Square.
10. Replacement Products
To obtain the replacement of a product must follow the instructions below.
The Customer be unsatisfied and will keep all the documentation on the delivery and the Product itself in its original packaging (the product should not be mounted or dismounted in its parts, it must contain any manual or warranty, and includes mounting hardware) and immediately contact Heirs Square via e-mail to: eredisas @ virgilio. it
The Product to be replaced must be received, to the following address: Via Canfora 183 95127 Catania.
The shipping costs for returning the product are charged to the customer.
The replacement product will be sent to you via UPS without incurring additional costs.
11. Defects in accordance
At the sale of the Products are subject to the legal guarantees provided by Articles 129, 130 and 132 of the Consumer Code. The customer has the right to restore, without charge, the conformity of the goods by repair or replacement or to an appropriate price reduction or termination of the contract. The Customer will lose those rights if no complaint Heirs Square the lack of conformity within two months the date on which he discovered the defect.
The information on the products provided on the Site are regularly updated.
it is not possible to guarantee the complete absence of errors.
Heirs Square reserves the right to correct any errors, inaccuracies or omissions even after an order has been sent and also to change or update information at any time without prior notice
13. Law and Jurisdiction
These Terms are governed by Italian law and shall be interpreted in accordance with Italian laws.
For disputes arising from the interpretation, validity and / or execution of these General Terms territorial imperative will be that of the courts of the place of residence or domicile of the consumer, if located in Italian territory.